Rexburg, Idaho
This 90-seat location, and largest Ironwood call center, anchors our Consumer and B2B efforts. Our Rexburg team is led by a group of experienced managers and conducts surveys on healthcare, customer satisfaction and current events.
Houston, Texas
Our Houston call center, led by Karen Garza, moved into a new, 70-seat location in March 2020. We’re excited to expand in this area and take advantage of the diverse population in Houston. This center provides a greatly expanded Spanish-language capacity for healthcare, customer service, brand awareness and current event surveys.
Baltimore, MD
The Baltimore facility is our Qualitative location for conducting in-person Focus Groups and IDI's. There are multiple rooms that can be configure to meet most any client need.
San Jose, Costa Rica
Our new 35 seat call center in San Jose, Costa Rica provides both English and Spanish support to our North American clients. Led by Catalina Campos, this mighty team of interviewers conducts thousands of English surveys each month.
